Payment Policy

Welcome to Joyvex (joyvex.com), we are committed to providing you with a safe and convenient shopping experience. On this page, you will learn about our website's payment policy.

Supported Payment Methods

To ensure the security and convenience of transactions, we provide a variety of payment options to meet your needs:

Credit/Debit Card: We accept major international credit and debit cards, including Visa, MasterCard and American Express.

PayPal: You can make fast and secure payments through your PayPal account.

Bank Transfer: We also accept bank transfers, please follow the instructions to complete the payment after placing an order.

Currency

All product prices are displayed and settled in Australian Dollars (AUD). Please note that due to exchange rate fluctuations, non-local currency payments may incur additional fees.

Security

We use advanced encryption technology to protect your payment information to ensure that your purchase process is safe and worry-free. Any payment information you have at Joyvex is strictly protected and will not be accessed by unauthorized third parties.

Order Confirmation

Once the payment is successfully completed, you will receive an email confirmation with the order details. If you do not receive a confirmation email, please check your spam folder or contact us for assistance.

Invoice

Once your purchase is complete, we will provide you with an electronic invoice as proof of purchase. If you need a paper invoice, please make a note when placing your order or contact our customer service team.

Payment Issues

If you encounter any problems during the payment process, please contact our customer service team immediately:

Email: service@joyvex.com

Contact number: +86 18339227183 (Ning Peng)

Thank you for choosing Joyvex, we look forward to providing you with an excellent shopping experience. If you have any other questions, please feel free to contact us.