Information Protection Policy

Welcome to Joyvex (joyvex.com). At Dongguan Jiaxinshun Electronics Co., Ltd., we take your privacy and the security of your personal information very seriously. We are committed to ensuring that your data is adequately protected and in compliance with relevant legal requirements.

Information Collection

We may collect your personal information in the following circumstances:

Information you provide when registering an account or placing an order

Details you provide when you contact our customer service (by email, phone, etc.)

Usage data when you visit our website

Use of Information

The information we collect will be used for the following purposes:

Provide and manage your account and orders

Enhance and improve our products and services

Communicate with you, including responding to your inquiries and providing customer support

Comply with legal and regulatory requirements

Information Sharing

We promise not to sell or rent your personal information to third parties. We may share your information in the following circumstances:

Share with logistics and payment partners to fulfill orders

Comply with laws, regulations or government requirements

When necessary, share with our legal counsel to protect our legal rights and interests

Information Security

We take reasonable technical measures to protect your information from unauthorized access, disclosure, alteration or destruction. This includes encryption, access control and regular security audits.

User Rights

You have the right to access, correct or delete your personal information. If you need help, please contact us at:

Email: service@joyvex.com

Tel: +86 18339227183 (Ning Peng)

Policy Updates

We may update this policy from time to time. Any changes will be posted on this site, and we recommend that you check this page regularly for the latest information.

Thank you for your trust and support for our information protection practices. If you have any questions, please feel free to contact us.